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Essay heading: 900 Number Charges
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Issue: Business
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Date added: June 1, 2005
No of pages / words: 2 / 301
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I will also begin working on the implementation of the new policies set forth and begin preparing the materials for a training class for our call center associates. References Comment 3 - National Association of Attorneys General. (n.d.). Retrieved September 3, 2008, from http://www.ftc.gov/bcp/adcon/900rule/comments/naag...
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For starters, the private law directs us to the point that we could have contacted the Kettles after the first call to a 900 number. Because there had never been any activity of this nature prior, it would have been a simple courtesy just to follow up before it had the chance to get out of hand. On the public law side of things, as long as the Kettles pay their regular phone charges, we cannot disconnect service for nonpayment of the 900 number charges...
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